TonyBet, an online operator, was penalised £442,750 by the Gambling Commission for violating various rules, including having unfair terms for requesting identification documents for withdrawals without having done so for deposits.

The operator also failed to adhere to social responsibility and anti-money laundering regulations.

As a result, TonyBet, which operates, will be subject to a third-party audit to evaluate its compliance with these requirements.

The company was found to have published terms on its website stating that it could request ID documents for withdrawals, but not having made the same request during the deposit process, which the commission believed could impede withdrawals but not deposits. Consumers’ winnings could be forfeited if they did not provide anti-money laundering documentation within 30 days, and accounts were considered inactive after six months instead of the standard 12 months.

The Gambling Commission’s Executive Director of Operations, Kay Roberts, stated that the penalty illustrates their determination to combat anti-money laundering and social responsibility failures, and their willingness to take action against businesses that are not transparent and fair with their customers.

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